What is an employee survey? Key characteristics

Key characteristics of an employee survey

An employee survey is a tool for collecting quantitative data from a company’s employees.

Employee surveys should always have the following characteristics:

  • The entire workforce is surveyed, or the survey covers individual business areas or specific hierarchical levels
  • The survey uses a standardised questionnaire
  • Participation is anonymous and voluntary
  • The aim is to systematically capture employees’ opinions, wishes and expectations
  • The content relates to areas covered by the EFQM model
  • Survey results are obtained quickly (within 2–4 weeks) and include specific analyses and benchmarks
  • The survey is conducted regularly (once or twice a year)
  • Reports show year-on-year developments
  • Managers promptly communicate key problem areas and initiate specific changes
  • The analysis identifies problem areas where specific improvements can be made
  • The effectiveness of these changes is also evaluated
  • The survey supports wider innovation or change strategies
  • The data is incorporated into or linked with other performance measurement systems

What to consider when conducting an employee survey with LamaPoll

What is LamaPoll?

LamaPoll is a survey tool for creating employee surveys and measuring employee satisfaction. You can use it to create, conduct and analyse all types of employee survey. Create your employee survey in just a few steps, apply your organisation’s corporate design and invite employees conveniently by email or via your intranet. You can quickly gain insights that help improve employee satisfaction. You can register for our survey tool free of charge and immediately conduct surveys for up to 50 employees with no obligation. If you need more responses to your online employee survey questionnaire, simply choose one of our monthly plans. You can also use our employee survey questionnaire templates and examples.

Last updated on October 2, 2026


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