Online surveys for the energy sector

Online surveys for the energy sector: secure, GDPR-compliant, proven

The energy industry operates between supply security, the energy transition and growing expectations – while also facing the highest requirements for data security and compliance. LamaPoll is built for exactly this: energy suppliers, municipal utilities, grid operators and the German Energy Agency (dena) run their surveys with us securely and in line with GDPR requirements.

Photo of Bettina Hahn
5 / 5

With LamaPoll, surveys can be created quickly and easily. The tool offers many options for individual adjustments. The help pages are useful for solving many questions independently. For special requests, competent and easily accessible customer support is available.

— Review for LamaPoll

Surveys for all target groups in the energy industry

From tariff customers to plant operators, from suppliers to citizens living near a route: in the energy industry, feedback from all stakeholders matters. With LamaPoll, you survey each target group in a focused way – securely and in line with GDPR requirements.

Customer feedback in energy sales

Evaluate tariffs, service and your customers’ willingness to switch, and strengthen customer retention in a targeted way. Identify early why customers leave or stay, and optimise sales and service based on real feedback.

Skilled staff & plant personnel

Measure satisfaction, motivation and employees’ sense of safety in plant operations. This helps you retain skilled staff over the long term, identify stress in shift work and strengthen the safety culture at critical sites.

Suppliers & the energy supply chain

Evaluate suppliers and collect self-disclosures digitally along the supply chain. Document due diligence obligations transparently and keep quality, availability and partner compliance in view at all times.

Citizen dialogue & participation

Involve citizens transparently in energy transition, grid expansion and infrastructure projects. Collect opinions in a structured way, build local acceptance and document participation in a legally reliable manner.

Secure enough for critical infrastructure (KRITIS)

Anyone operating energy infrastructure has a particular responsibility for data security – especially with KRITIS and NIS 2 in mind. LamaPoll meets the highest standards for sensitive surveys:

  • ISO 27001 certified and BSI-reviewed security
  • TISAX® assessment for particularly sensitive industries
  • Servers and hosting located exclusively in Germany
  • Full encryption and GDPR-compliant data processing
  • NIS 2 & KRITIS at a glance
  • More about security

Compliance & ESG for energy companies

Few sectors are as strongly affected by ESG and compliance regulation as the energy industry. With LamaPoll, you implement CSRD reporting obligations, supply chain due diligence and whistleblower protection in a structured and data-protection-compliant way.

Materiality assessment

Carry out double materiality assessments for CSRD reporting obligations in a structured way.

Whistleblowing system

Implement whistleblower protection under the German Whistleblower Protection Act with a data-protection-compliant reporting channel.

Supply Chain Act (LkSG)

Implement due diligence obligations along the energy supply chain with digital questionnaires.

Photo of Niklas Meyer
5 / 5

I am more than satisfied, both with the customer service (thank you again for the quick help in sorting things out with our data protection officer!) and with creating and analysing the survey. Your tool is really helpful. I found everything I needed straight away and was able to implement my ideas well. Thank you very much!

— Review for LamaPoll

What is LamaPoll?

LamaPoll is an online survey tool that enables energy suppliers, municipal utilities and grid operators to create, run and evaluate surveys securely and in line with GDPR requirements.
Whether customer satisfaction, employee feedback in plant operations, supplier self-disclosures or citizen participation in grid expansion projects – with LamaPoll, you cover all surveys in your industry on one platform. Create your questionnaire in just a few steps, adapt it to your corporate design and invite participants conveniently by email or link. With ISO 27001 certification, TISAX® assessment and hosting exclusively in Germany, you meet the highest requirements for data security and KRITIS. Register for our online survey tool free of charge and run surveys for up to 50 participants immediately and without obligation. If you need more responses, simply use our monthly plans. Suitable templates and examples for questionnaires are also available.

Last updated on October 12, 2026


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