(all prices plus 19% VAT)
No! You can cancel and book at will. For example, you can do your surveys for 1-2 months every year and rest in free mode in between. The monthly rates are flexible because they are cancellable monthly at LamaPoll and you can also upgrade them monthly. You do not have to commit yourself or pay for periods in which you do not want to create a survey. There are no notice periods - you can cancel the tariff at any time and within the current tariff month (for annual flat rates at any time within the tariff year).
It depends on you: The monthly rate of LamaPoll will be activated immediately after booking. After one month, the tariff automatically renews for another month, unless you cancel before!
An example: If you book the monthly rate (Flexi rate) on 16.05., Then the first tariff month runs until 16.06. You can cancel the tariff until 16.06., Until the hour of renewal!
Short and sweet:
The term is 1 month immediately after booking (except in the annual flat rate - there are 12 months).
Example: If you book on 15.03., The first tariff month will run until 15.04. and then automatically extended by one month until 15.05.
If you cancel, there will be no automatic renewal. The termination with LamaPoll is otherwise very easy - just by clicking in your own account.
The cancellation is simple and flexible: Just click on the "Cancel rate" button under "My Account" and there will be no automatic renewal of the tariff. No paper form, no effort, no indication of reasons necessary! After termination, the tariff month expires and you slide into the free free tariff with the appropriate functions - your surveys and results are retained, however, the free conditions apply: You can not export raw data and only the first 50 participants can be evaluated! Therefore, you should export all results before the expiration.
After a new upgrade, everything is back as usual. For example, you can conduct the survey once or twice a year, leaving the account in free mode in between.
We recommend: You can easily select the free rate and use it with just an email address and your own password. Free rates allow you to create surveys online for free with some restrictions. Within the account, you have the option to activate the 14-day trial period. You can do this without hesitation, because after 14 days the account simply returns to the free mode without obligation to cancel. If you are satisfied with us, then you can upgrade your tariff at any time All polls and results created so far are retained!
When you select a plan, you are asked if you want to create a new account or already have one. If you choose to have an account, you can convert it into a paid package. All your surveys and data are retained.
030 120 88 512