The results of an employee survey are an important starting point – but they only make a difference when they lead to understandable change. This is especially true when findings are critical: open communication and the early involvement of the people who will work with the measures are essential.
Communicate change clearly
Change can create uncertainty. Explain why the survey was carried out, what the results show and which issues will be prioritised. Be clear, too, about what cannot be implemented immediately and why. This creates realistic expectations rather than disappointment.
Involve employees in finding solutions
Discuss the findings first with managers and teams. Workshops, facilitated discussions or small working groups can help uncover causes and develop measures that work in practice. People are more likely to support change when they can contribute their own experience.
- Present the key findings in clear language that is appropriate for each audience.
- Prioritise a small number of issues with visible benefits rather than creating a long wish list.
- Involve the people who will implement the measures or be affected by them.
Make progress visible
Agree responsibilities, specific next steps and a realistic timetable. Keep people informed about progress and obstacles. A short follow-up survey or feedback check can show whether the measures are making a difference in day-to-day work and where adjustments are needed.
In summary: Good communication does not begin only when the results are presented. It makes the whole process transparent, involves employees in developing measures and shows what follows from their feedback.
What is LamaPoll?
LamaPoll is a survey tool for creating employee surveys and measuring employee satisfaction. You can use it to create, conduct and analyse all types of employee survey. Create your employee survey in just a few steps, apply your organisation’s corporate design and invite employees conveniently by email or via your intranet. You can quickly gain insights that help improve employee satisfaction. You can register for our survey tool free of charge and immediately conduct surveys for up to 50 employees with no obligation. If you need more responses to your online employee survey questionnaire, simply choose one of our monthly plans. You can also use our employee survey questionnaire templates and examples.
