Why is it worthwhile and beneficial to create accessible online surveys? Public bodies in the European Union are legally required to do so. Beyond this, accessible websites and surveys also make sense in the wider context of social inclusion. For some groups they are even essential, and they offer practical benefits to a wide range of people.
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Accessible online surveys benefit everyone
Accessible digital services such as online surveys, which can be used by people with and without disabilities, support inclusion across society. Inclusion depends on accessibility, particularly in the digital world. Accessible surveys benefit everyone, for example through intuitive use and clear, easy-to-understand language. The high level of usability that results from digital accessibility is an advantage for all internet users.
Benefits of accessible websites and surveys:
- high usability through accessibility
- clear, accessible and easy-to-understand text
- simple and intuitive use
Who benefits most from accessible surveys?
Digital accessibility benefits everyone and promotes digital participation. For certain groups, accessibility in general and accessible surveys in particular are especially useful, necessary or even essential. Accessible services can be particularly helpful for people with visual impairments, motor impairments or concentration difficulties. At the end of 2025, just over 7.8 million people in Germany were living with a severe disability. Accessible websites are essential for people who, for example, rely on keyboard-only navigation, Braille displays or speech output.
Accessible surveys are essential or particularly helpful for:
- people with visual or hearing impairments, learning disabilities or motor impairments
- older people whose eyesight or hearing is deteriorating
- people completing a survey in a language other than their first language and people with limited literacy
Accessible surveys are necessary in a range of situations, for example in employee surveys or large-scale citizen surveys where no one should be excluded. Accessibility is also important in customer surveys about products and services used by people with a wide range of abilities. In line with the principle of inclusion, everyone should be able to take part.
Why create accessible online surveys with LamaPoll?
LamaPoll makes it quick and easy to create accessible online surveys. LamaPoll follows WCAG standards when implementing accessibility. The survey tool also gives survey creators considerable flexibility, allowing them to control many aspects of digital accessibility themselves.
Questionnaire logic can be used to create different versions for different groups of people with disabilities, for example one version optimised for people with visual impairments and another for people with hearing impairments. A dedicated CSS area also provides options for design adjustments needed for an accessible survey, such as strong contrast between text and background and changes to navigation buttons.
Planning an accessible survey? Our Help Centre provides a checklist you can use as a practical guide when creating it: Checklist: Creating accessible surveys
What is LamaPoll?
LamaPoll is a survey tool for creating online questionnaires. Our survey tool lets you create, run and analyse online questionnaires quickly and easily. Create your questionnaire in just a few steps, customise it for your organisation and conveniently invite customers or employees by email. An online questionnaire enables you to gather insights quickly and easily to improve customer or employee satisfaction. You can register for the LamaPoll survey tool free of charge and immediately create and run online surveys with up to 50 participants. If you need more responses for your online questionnaire, simply choose one of our plans: billed monthly, cancel any month. You can also choose from our online questionnaire templates and examples.
