Communicate credibly
When inviting participants, or when they arrive on the first page containing the questionnaire introduction, make sure that the information you provide is complete and accurate. If you tell respondents that the questionnaire will take five minutes but they are still answering questions after 20 minutes, you will lose credibility. In the worst case, frustrated participants will abandon the questionnaire.
You should also provide credible and truthful information about security and anonymity. False statements here may even be unlawful – for example, if you describe a questionnaire as anonymous when it is not.
You should address security as well. You can do this by referring participants to our survey tool and the security measures we have implemented.
It is also important and advisable to provide a contact person. This gives every participant the opportunity to ask questions or request information before or while completing the questionnaire.
What is LamaPoll?
LamaPoll is a survey tool for creating online questionnaires. Our survey tool lets you create, run and analyse online questionnaires quickly and easily. Create your questionnaire in just a few steps, customise it for your organisation and conveniently invite customers or employees by email. An online questionnaire enables you to gather insights quickly and easily to improve customer or employee satisfaction. You can register for the LamaPoll survey tool free of charge and immediately create and run online surveys with up to 50 participants. If you need more responses for your online questionnaire, simply choose one of our plans: billed monthly, cancel any month. You can also choose from our online questionnaire templates and examples.
