How to avoid common mistakes
Every questionnaire is unique – it pursues different objectives, is aimed at different participants and always has a different context.
Nevertheless, some rules apply to all questionnaires. This means that certain mistakes can occur in any questionnaire. To help you avoid these frustrating mistakes, we have put together some useful tips:
Read on to find out what else you should consider when creating questionnaires with an online survey tool:
Imprecise answer options
Your answer options should always be complete and unambiguous and meet the criterion of mutual exclusivity. If these criteria are not met, participants may be left with only two choices: selecting an answer that does not apply or giving no answer at all. Common mistakes include omitting answer options or providing overlapping categories.
- Incorrect: overlapping categories such as €0–€2, €2–€5 and €5–€10.
- Correct: €0–€2, €3–€5 and more than €5.
- Incorrect: incomplete categories such as ages 20–30, 30–50 and 50–60.
- Correct: under 20, 20–30, 31–50 and over 50.
- Incorrect: ambiguous categories such as frequency: 1–5, 5–10 and more than 10.
- Correct: 1–5 times per week/day/year.
What is LamaPoll?
LamaPoll is a survey tool for creating online questionnaires. Our survey tool lets you create, run and analyse online questionnaires quickly and easily. Create your questionnaire in just a few steps, customise it for your organisation and conveniently invite customers or employees by email. An online questionnaire enables you to gather insights quickly and easily to improve customer or employee satisfaction. You can register for the LamaPoll survey tool free of charge and immediately create and run online surveys with up to 50 participants. If you need more responses for your online questionnaire, simply choose one of our plans: billed monthly, cancel any month. You can also choose from our online questionnaire templates and examples.
