Online citizen surveys: topics and examples

What topics do citizen surveys cover?

Public-sector organisations use citizen surveys as a form of public participation. They serve both an informative and an exploratory purpose: authorities can provide information about specific issues while also gathering the views of the citizens affected.

Citizen surveys mainly focus on local policy issues.

Provide information and gather citizens’ views on:

  • planned construction projects and local regulatory measures
  • comprehensive urban or district development programmes
  • local housing policy measures
  • regional transport development plans, such as mobility surveys

 

Future-oriented programmes also use citizen surveys to gather ideas and suggestions and identify changes and trends. Topics may include digitalisation, electric mobility, environmental and climate protection, migration and other areas that need to be studied and developed sustainably in response to demographic change. Examples include housing and quality of life in later years, healthcare provision in rural areas and local public services. Online surveys provide an economical way to understand the ideas and wishes of the people directly affected and integrate them into citizen-focused development programmes.

 

Citizen surveys also address issues beyond typical local policy, for example events such as the COVID-19 pandemic or other socially sensitive situations in which cities, local authorities and government agencies need to understand public opinion.

Citizen surveys in the context of events or crises with a broad social impact:

  • ask citizens about their concerns, fears and wishes
  • identify the need for help and support
  • provide online forms

 

 

Many people crossing a wide pedestrian crossing

Many different issues shape life in a city. What matters to its citizens?
Online citizen surveys provide answers.

 


 

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What is LamaPoll?

LamaPoll is a survey tool for creating employee surveys and employee satisfaction surveys online. You can use it to create, conduct and analyse every type of employee survey. Create your employee survey in just a few steps, customise it to match your organisation’s corporate design, and invite employees conveniently by email or through your intranet. You can quickly gather insights that help improve employee satisfaction. Register for LamaPoll free of charge and immediately conduct surveys or questionnaires for up to 50 employees with no obligation. If you need more responses for your online employee survey questionnaire, simply choose one of our monthly plans. You can also use our employee survey questionnaire templates and examples.

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Last updated on October 2, 2026


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