Benefits of online citizen surveys
Compared with face-to-face or paper-and-pencil surveys, online citizen surveys and polls offer a number of advantages. They deliver high-quality data, provide a low-threshold way to participate and are widely accepted by citizens. Conducting citizen surveys online is also economical and time-efficient. Local authorities, cities, individual government agencies, public offices and other public-sector organisations can enable citizens to participate and have an active say while saving time, costs and resources. With LamaPoll, resident and household surveys can be created with ease, conducted securely, presented clearly in charts and analysed efficiently.
The benefits at a glance:
- economical and time-efficient
- resource-efficient
- high level of acceptance among citizens
- easy access
- high-quality data
- maximum data privacy
- anonymous and secure
Examples of online citizen surveys
Public participation has become standard practice when local authorities make decisions and implement projects. Citizen surveys allow authorities to capture a current picture of public opinion and make decisions transparently and collaboratively. Most people support online surveys and accept them as a means of participation and involvement, resulting in correspondingly high participation and response rates. Simply giving citizens the opportunity to comment on relevant issues and help shape future developments builds trust and demonstrates that their views are valued.
Online surveys are used, for example, as part of urban development programmes or regional transport development plans. Residents affected by the plans can be asked about mobility, safety, quality of life or local retail strategies. The results provide a relevant evidence base for citizen-focused local policy decisions.
Objectives of online citizen surveys
Online citizen surveys are generally conducted anonymously. They are often used both to provide information about an issue and to gather opinions. Local authorities can, for example, present planned measures and determine the level of public support or opposition. Citizen surveys can focus on issues that matter for the future as well as evaluate the success of initiatives already under way. Regular surveys can also support and review long-term studies.
Online citizen surveys can be used, for example, to:
- shape development programmes around citizens’ needs
- collect mobility data and incorporate it into planning with the help of mobility surveys
- identify citizens’ concerns, fears and wishes
- gather opinions, suggestions and ideas on relevant issues
- provide tailored information, recommendations and contact options
- make online forms available
Taking citizens’ views and wishes into account when designing development plans and programmes helps ensure that measures are widely accepted when implemented. You can find examples and sample questionnaires for citizen surveys here: Citizen survey questionnaire templates.
With LamaPoll, surveys can be created quickly and easily. The tool offers many options for individual adjustments. The help pages are useful for solving many questions independently. For special requests, competent and easily accessible customer support is available.
What is LamaPoll?
LamaPoll is a survey tool for creating employee surveys and employee satisfaction surveys online. You can use it to create, conduct and analyse every type of employee survey. Create your employee survey in just a few steps, customise it to match your organisation’s corporate design, and invite employees conveniently by email or through your intranet. You can quickly gather insights that help improve employee satisfaction. Register for LamaPoll free of charge and immediately conduct surveys or questionnaires for up to 50 employees with no obligation. If you need more responses for your online employee survey questionnaire, simply choose one of our monthly plans. You can also use our employee survey questionnaire templates and examples.
