Online citizen surveys: focusing on an ageing society
Demographic change presents local authorities with major challenges. They need to develop and provide sustainable, age-appropriate services, such as accessible housing projects, events designed for older people, mobile delivery services and other support. At the same time, they must ensure access to help with everyday tasks, accessible shopping and healthcare. Meeting these challenges requires future-oriented plans and viable strategies that reflect the changing circumstances of an ageing population. Online surveys enable citizens to participate in these forward-looking processes.
Actively surveying the people directly affected creates transparency through open dialogue. It also provides relevant data, opinions and ideas that can inform citizen-focused decisions tailored to actual needs.
Online survey: housing and quality of life in later years
Questions can cover preferred forms of housing, such as assisted living, shared housing for older people, multigenerational housing or residential and nursing homes. They can also ask for suggestions on creating an age-friendly environment, including safer routes, community centres and accessible public buildings, as well as the support people need in everyday life. Online citizen surveys are also frequently used to assess access to everyday goods and services, such as local shops, delivery services and meals on wheels, and connections to public transport.
Use our “Needs assessment: housing in later life” questionnaire template for inspiration. Gather feedback from citizens to identify the need for age-appropriate housing and facilities. Needs assessments can also help you forecast future demand.
Citizen survey on healthcare provision in rural areas
Access to healthcare close to home is another major challenge, particularly in rural areas. Demographic change is increasing the need for mobile services, including home visits, medicine delivery and nursing care, as well as nearby outpatient and inpatient facilities. Regular online surveys can support flexible needs-based planning. The data collected can be used to adapt healthcare provision progressively and make improvements where necessary.
Citizen surveys on local services
The changing age profile of the population also requires services to be adapted, especially in the public sector. Cities, municipalities and districts will need to respond to a growing number of older residents. Measures may include providing more easy-to-use online services and forms, ensuring accessible entry to public buildings, or offering mobile transport and delivery services. Citizen surveys can identify which changes are particularly necessary in a specific area and should be prioritised.
Online surveys can be used to:
- design development programmes around citizens’ needs
- conduct needs assessments and analyses
- collect mobility data and incorporate it into planning
- identify residents’ concerns, fears and wishes
- gather opinions, suggestions and ideas on relevant issues
- provide information and recommendations
- provide online forms
Graphic: Statista
With LamaPoll, surveys can be created quickly and easily. The tool offers many options for individual adjustments. The help pages are useful for solving many questions independently. For special requests, competent and easily accessible customer support is available.
What is LamaPoll?
LamaPoll is a survey tool for creating employee surveys and employee satisfaction surveys online. You can use it to create, conduct and analyse every type of employee survey. Create your employee survey in just a few steps, customise it to match your organisation’s corporate design, and invite employees conveniently by email or through your intranet. You can quickly gather insights that help improve employee satisfaction. Register for LamaPoll free of charge and immediately conduct surveys or questionnaires for up to 50 employees with no obligation. If you need more responses for your online employee survey questionnaire, simply choose one of our monthly plans. You can also use our employee survey questionnaire templates and examples.
