This survey template helps training providers, academies and organisations evaluate seminars and training courses from participants’ perspective. It covers organisation, learning objectives and content, teaching and learning methods, group atmosphere, materials and facilities, the trainer, perceived benefits and open suggestions for improvement.
Table of contents
TÜV Thüringen Akademie has been working successfully with LamaPoll since 2021. The support team deserves special mention: when we were systematically processing participant feedback as part of quality management, it was always on hand at short notice, easy to deal with and highly competent. Having compared providers, we find the value for money unbeatable, and we are highly satisfied with the results. The professional handling of data protection is also worth mentioning.
What is this template for?
The template is suitable for training providers, academies, organisations and other providers of seminars and professional development that want to collect structured feedback from participants. It can be used directly after an individual course or repeatedly as part of quality management.
The questionnaire shows how participants perceive the organisation, learning objectives, content, teaching and learning methods, group atmosphere, materials, technical facilities and trainer. Open questions also explore why expectations were not met and which practical improvements participants would suggest.
What does the questionnaire cover?
The template combines evaluations of the course and its framework with a detailed assessment of the trainer, perceived benefits and whether expectations were met. The actual topic areas are summarised below.
Example questions from the template
- I was satisfied with the organisation of the training course.
- The learning objectives of the training course were clearly stated.
- I liked the way the content was structured.
- The teaching and learning methods were helpful.
- What did you not like about the teaching and learning methods?
- Which teaching and learning methods were helpful, and which were not?
- There was a positive atmosphere among the participants.
- How would you rate the teaching and working materials in terms of quantity, currency, interest, clarity and relevance?
- Was enough teaching and working material available?
- Were enough computer workstations available?
- The trainer was well prepared.
- The trainer demonstrated strong subject expertise.
- The trainer was easy to understand.
- The trainer explained the content effectively.
- The trainer gave me opportunities to ask questions.
- The trainer was friendly.
- I consider the skills gained during the training course useful to me.
- The training course met my expectations.
- Why were your expectations not met?
- What was missing or what did you dislike?
- Do you have any further comments or suggestions?
From template to an effective course evaluation
Why participant feedback on training matters
Adaptation, anonymity and data protection
Adapt the template to the specific course before use. Review the course title and learning objectives, teaching and learning methods, materials, technical facilities and response scales. Include the question about computer workstations only where it is genuinely relevant.
The statement that the survey is 100% anonymous should only be used where the settings, access rights and organisational process genuinely prevent responses from being linked to individuals. In small groups or where open comments are highly specific, participants may still be indirectly identifiable.
Explain the purpose, deadline, access to results and handling of open responses in advance. The template’s legal notice and privacy information must be replaced or reviewed by the responsible provider. The placeholder email address info@fortbildung.de at the end of the template must also be replaced or removed.
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