Online surveys for the real estate sector

Closer to tenants and residents

Housing companies, housing cooperatives, property managers and estate agents operate in a highly competitive market – and tenant satisfaction is the key lever for tenant retention and recommendations. With an online tenant survey, you can find out quickly and cost-effectively how satisfied your tenants are with their flat, residential environment and service, and gain a reliable data basis for optimisation processes. From a classic tenant satisfaction check to ESG-relevant surveys and tenant self-disclosure as an online form: with LamaPoll, you create all surveys for the real estate sector in just a few minutes – mobile-friendly, anonymous and in line with GDPR requirements, with hosting exclusively in Germany.

Measure tenant satisfaction and strengthen tenant retention

Tenants who are asked for their opinion and see that their feedback counts stay longer and recommend their housing company to others. A regular online tenant survey provides reliable data on satisfaction with the home, residential environment and services – the basis for targeted optimisation measures and stronger tenant retention.

More about satisfaction measurement

Surveys for housing and real estate

Whether tenants, prospective tenants, employees or business partners – in real estate, feedback from all stakeholders matters. With LamaPoll, you survey each target group in a focused way – mobile-friendly, anonymous and in line with GDPR requirements.

Tenants & residents

Measure your tenants’ satisfaction with their flat, residential environment and service. This helps you identify optimisation needs early and strengthen tenant retention in a targeted way.

Prospective tenants & applicants

Use tenant self-disclosure as an online form to collect structured information from prospective tenants – in line with permitted questions and GDPR requirements.

Employees & service staff

Survey employees in administration, letting and building services on working conditions, satisfaction and cooperation – an important instrument, especially when skilled staff are in short supply.

Owners, advisory boards & business partners

Involve owners, advisory boards, service providers and business partners in decisions and collect their assessments – as a basis for transparent and sustainable cooperation.

Secure and confidential – tenant data protected

Responses from tenants, applicants and employees are a matter of trust. LamaPoll meets high standards for confidential and reliable surveys in the real estate sector:

  • GDPR-compliant processing and hosting exclusively in Germany
  • Anonymous surveys – essential for honest feedback on residential satisfaction
  • Mobile-optimised: invite people by email, link or QR code – for example in the stairwell, via a tenant app or by letter
  • Map multiple residential quarters and locations in a single survey
  • ISO 27001 certified and BSI-reviewed security
  • Full encryption and GDPR-compliant data processing agreement
  • Personal German-language support by phone and email
  • More about data protection
  • More about security

Start with LamaPoll for free

Create your first tenant survey in just a few minutes – mobile-friendly, anonymous and GDPR-compliant, with hosting exclusively in Germany.

Start for free

Use cases in the real estate sector

From tenant satisfaction surveys and tenant self-disclosure to ESG and supplier topics: with LamaPoll, you implement common survey use cases in housing and real estate in a structured and GDPR-compliant way.

Tenant surveys & tenant satisfaction

Survey your tenants on their housing situation, residential environment and services. A clear picture of opinion provides the data basis for optimisation measures and stronger tenant retention.

Tenant self-disclosure as an online form

Create tenant self-disclosure as an online form, embed it on your website and collect information from applicants in a structured and legally reliable way.

ESG & supplier management

Capture social aspects of your ESG strategy through tenant surveys and assess service providers and suppliers by self-disclosure – as a contribution to sustainable corporate governance.

What is LamaPoll?

LamaPoll is an online survey tool that enables housing companies, cooperatives, property managers and estate agents to create, run and evaluate surveys securely and in line with GDPR requirements.
Whether tenant satisfaction surveys, ESG-relevant surveys or tenant self-disclosure as an online form – with LamaPoll, you cover all survey use cases in the real estate sector on one platform. Create your questionnaire in just a few steps, adapt it to your corporate design and invite participants conveniently by email, link or QR code – anonymously and still personally. With ISO 27001 certification, high information security and hosting exclusively in Germany, you meet high requirements for data protection and confidentiality. Register for our online survey tool free of charge and run surveys for up to 50 participants immediately and without obligation. If you need more responses, simply use our monthly plans. Suitable templates and examples for questionnaires are also available.

Last updated on October 2, 2026


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