Online surveys for clubs and associations

Online surveys for clubs and associations: putting members at the centre

Clubs, associations, chambers and representative bodies depend on their members – their engagement, satisfaction and expectations shape the future of the organisation. Whether member surveys, volunteer and employee surveys, needs analyses or sentiment checks: with LamaPoll, you collect member feedback simply, securely and in line with GDPR requirements – with hosting exclusively in Germany. Non-profit organisations also benefit from particularly fair conditions.

Fair conditions for clubs and non-profit organisations

We support clubs, associations, foundations and other non-profit organisations with fair, reduced conditions – so professional surveys remain feasible within limited budgets. Transparent plans without hidden costs and German-language support are included.

Learn more about licences for non-profit organisations

Table of contents

Claudia Hammer

Head of HR • Hertha BSC

5 / 5

Reliable, flexible and GDPR-compliant: our clear recommendation. As a professional football club, we depend on a powerful yet user-friendly survey tool. With LamaPoll, we have found exactly that. We use the tool across the company, both internally for employee surveys and externally for customer and fan surveys. We were particularly impressed by the platform's high flexibility and ease of use. Thanks to hosting in Germany, LamaPoll also meets the highest data protection standards, which is a decisive criterion for us. The customer service is also excellent: enquiries are answered quickly, competently and in a friendly manner. We are completely satisfied and can recommend LamaPoll without reservation.

Create survey

Surveys for everyone in your club or association

From members and volunteers to employees and supporters: in clubs and associations, feedback from all stakeholders matters. With LamaPoll, you survey each target group in a focused way – securely, anonymously and in line with GDPR requirements. You can also create and send digital registrations and forms in a legally sound way.

Members

Measure your members’ satisfaction, expectations and wishes – regarding services, offers and the direction of your organisation. This helps you strengthen member retention and align your club or association with members’ needs.

Volunteers

Give your volunteers a voice. Find out how satisfied they are with their tasks, support and recognition – and help retain valuable commitment in your organisation over the long term.

Employees & office staff

Survey full-time and part-time employees in your office on satisfaction, working conditions and cooperation – and develop your organisation as an attractive employer.

Supporters & donors

Actively involve supporters, donors and sponsors. Learn what they value about your work and which concerns they have – as a basis for long-term, trust-based relationships.

Secure and confidential for your member data

Member data is a matter of trust. LamaPoll is designed for confidential surveys in clubs and associations:

Processing in line with GDPR requirements and hosting exclusively in Germany
Anonymous surveys, with personal invitations and reminders if required
Certified information security
Encrypted data transfer and a GDPR-compliant data processing agreement
Transparent, fair plans with special conditions for non-profit organisations
Personal German-language support by phone and email
Conditions for non-profit organisations
More about security

Unica Peters

jumpp

5 / 5

We are very pleased that, as a non-profit organisation, we can use LamaPoll on favourable terms. The tool is very helpful and user-friendly. We are also very satisfied with the friendly and fast support by phone and email.

Start with LamaPoll for free

Create your first member survey in just a few minutes – secure, anonymous and GDPR-compliant, with hosting exclusively in Germany.

Start for free

Use cases and templates for surveys in clubs and associations

From member surveys and employee or volunteer surveys to reduced conditions for non-profit organisations: with LamaPoll, clubs and associations implement common survey use cases in a structured and GDPR-compliant way.

Member surveys & member retention

Collect structured feedback on member satisfaction, expectations and needs – as a basis for participation, relevant services and strong member retention.

Employee and volunteer surveys

Assess satisfaction and working conditions among employees and volunteers, and develop cooperation within your organisation.

Non-profit licences

Use LamaPoll as a non-profit organisation at reduced conditions – for professional surveys without hidden costs.

Measure member satisfaction

Clubs, associations and other representative organisations can use this questionnaire template to measure member satisfaction, assess the relevance of different services and activities, and gather suggestions from members. Membership surveys can, among other things, encourage participation and help strengthen member retention.

View Use template

Survey members about the market situation

Associations, representative bodies and organisations can use this questionnaire template to find out how members assess the current market situation compared with previous years and what direct impact changes are having on the organisations and individuals concerned.

View Use template

Create your survey

Online surveys for clubs and associations