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Why do clubs and associations use LamaPoll for membership surveys?
- LamaPoll offers fair pricing with no hidden costs. We are happy to offer discounts to non-profit clubs, foundations and other non-profit organisations. Contact us!
- Security, anonymity and data protection: Your data is stored exclusively in Germany on dedicated, certified servers. We process and store your data in compliance with the GDPR.
- Simple and professional: The LamaPoll survey tool is easy and convenient to use. You do not need IT expertise, an installation or lengthy training. At the same time, our software is highly professional and is also used for complex research projects.
- Help and support: We provide individual German-language telephone support at standard landline rates.
Regular membership surveys using a questionnaire are very important for a club or association because its members are the basis of the organisation.
An online membership survey can help ensure that the direction of the club or association reflects the wishes and preferences of its members. Membership surveys can also help you identify trends and developments early and respond to them. Whether you want to explore members’ wishes, engagement or satisfaction, a membership survey can achieve a great deal with relatively little effort.
Create your own online membership survey
You can run regular membership surveys online quickly and easily. Once you have created a questionnaire with LamaPoll, you can duplicate and adapt it. As members can generally be reached by email today, invitations are straightforward to send. You can manage members’ email addresses in your LamaPoll address book and remove them again at any time. You no longer need to rely on cumbersome and infrequent votes at meetings or fill in paper questionnaires. Instead, you benefit from the advantages of online surveys. Online, time and location are no barrier. You receive your members’ responses, opinions and wishes immediately and in real time.
Take a look at our questionnaire template for membership surveys. You can copy the template to your LamaPoll account with a single click and adapt it as required. You can find more free templates and examples here: questionnaire templates.
Choosing the right tool for your membership survey
When choosing a membership survey tool, it is worth taking a closer look at hosting and maintenance, data protection, support and costs. With self-hosted open-source solutions, the licence may be free, but installation, updates, security and backups are your responsibility. You therefore need your own IT expertise or a service provider. With free offerings, you should also check which services are included and whether additional costs may arise later. LamaPoll offers transparent pricing, German-language customer support and control over your own data.
Tips for your membership survey
- An attractive, clear design makes the survey easier to complete and creates a professional impression. At the same time, keep your questionnaire varied and use long matrices or large numbers of similar yes/no questions selectively.
- Address members personally. This is generally not possible with anonymous surveys, but it is with LamaPoll: you can invite and contact each member individually, thank them for participating or remind them about the survey, while keeping the survey anonymous. Want to know how? Contact us and we will be happy to advise you free of charge.
- Keep it concise: ask the right questions rather than everything that might possibly be interesting. Otherwise, members may be less inclined to open a second survey from you.
- Tailor the survey: if a member is dissatisfied, ask a follow-up question. If a member has nothing to add, ask fewer questions. With LamaPoll, you can set up individual response paths so that each participant sees only the questions relevant to them, giving them a shorter route through the questionnaire.
Membership surveys: questionnaire templates
A membership survey is straightforward in principle. You already know who you want to survey: your members. The next question is why you want to survey them. Once you know that too, you can start creating your survey. There are many possible uses for membership surveys, so you can choose what suits your needs and adapt it accordingly. Take a look at our questionnaire templates, which you can copy to your account, customise and adapt to your requirements. Alternatively, you can create your own individual membership surveys and easily set them up, run them and analyse the results online.
If you have any questions or need support, give us a call with no obligation. We will be happy to help.
