Are you planning an online survey and want to avoid getting stuck on setup, questionnaire structure or reporting? The LamaPoll team supports you where additional certainty is useful: configuration, design, questionnaire review, fieldwork and result preparation.
Our service is particularly helpful for demanding survey projects with many participants, sensitive target groups or clear requirements around data protection, corporate design, user roles and reporting – for example employee surveys, customer surveys, citizen surveys, evaluations or internal feedback projects.
Our services
- Project advice and setup: We clarify your objective, target group, process, invitation channel, anonymity settings and reporting needs. This helps turn your survey into a well-structured project with a clear basis for decisions.
- Questionnaire review: We check questions, answer options, order, filter logic, mandatory questions, plausibility and clarity. You receive practical recommendations on where questions are unclear, leading, too long or unsuitable for later analysis.
- Questionnaire creation: If required, we build your questionnaire directly in LamaPoll – including question types, logic, layout, mandatory fields, participant instructions and testing.
- Corporate design: We adapt the questionnaire to your visual identity, such as colours, logo, start page and neutral sender appearance. This is useful when the survey should feel like a project from your own organisation.
- User training: We show your team the key functions for building, sending, access rights, monitoring and reporting. Training can be compact or tailored to a specific project.
- Fieldwork support: We support invitations, reminders, participation monitoring and quality checks during the field phase. This is particularly useful for larger projects.
- Analysis and reports: We help with filters, comparisons, result presentation and report templates. The goal is not just a chart, but an evaluation your organisation can work with.
- Individual adjustments: LamaPoll is our own product. If you have specific requirements, we can assess whether they can be represented sensibly or developed individually.
When is support worthwhile?
Many surveys can be created without external help. Support is most useful when a project is visible, sensitive, organisation-wide or methodologically demanding – for example anonymous employee surveys, public-sector surveys, recurring customer surveys or projects involving several stakeholders.
If you are unsure what level of support you need, briefly describe your project. We will tell you clearly whether training, a review, technical implementation or a short recommendation is enough.
Contact the LamaPoll support team
Briefly describe your request, the intended use case and the current status of your project. Useful details include the target group, number of participants, anonymity requirements, invitation channel, timeline and any special requirements. Our support team will respond with an appropriate assessment.
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